Frequently Asked Questions

[fa icon="plus-square"] I have a new workstation, how can I copy my personal settings to a new computer?
EDGE include cloud storing which saves all your pages and settings in our cloud (from version 4.4 and forward). However, we recommend you to save a backup of your settings if something unexpected should occur. Go to “Edge Menu” -> “Export Settings” -> check the boxes that you wish to export and save it on an appropriate place (e.g. email the file to yourself).
[fa icon="plus-square"] Does EDGE support order entry? Through which brokers?
Yes, EDGE support order entry from a variety of brokers. Please contact our support team for information about our current providers. 
[fa icon="plus-square"] How do I sign in for trading?
Go to "EDGE Menu" -> "Sign in Trading" and type in the values given to you by your broker.
[fa icon="plus-square"] What's the technical requirements for using EDGE?
[fa icon="plus-square"] How do I get started with EDGE mobile?
Download EDGE mobile here. You sign in with the same credentials as in the desktop version. *Note that you need a EDGE account to use EDGE mobile
[fa icon="plus-square"] Where can I find price information for EDGE?
Please contact your online broker for price information. Otherwise, please contact our sales team.
[fa icon="plus-square"] Can I run Edge on my Mac?
The EDGE terminal is not supported on the Mac OS. However, many of our users successfully runs EDGE on their Mac by installing Windows via for example VirtualBox or Parallels Desktop.

 


Need Help? 

Our support team is availabe Monday to Friday from 08:00 to 17:30, see contact details below. 

Denmark
+45 33 411141
Send email

Finland
+358 (0)207 33 40 45
Send email

Norway
+47 23 32 66 29
Send email

Sweden
+46 8 5861 6400
Send email